Switching your digital asset management (DAM) platform isn’t something you do on a whim. But when cracks start to show—team frustration, missed deadlines, rising costs—it’s time to ask a tough question:
“Is our current DAM still the right fit?”
Based on our conversations with marketing and creative teams across the industry, here are five clear signals it’s time to move on.
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Poor Support Is Slowing You Down
When something breaks, how long does it take to get help? And when you finally get it, does it actually solve your problem?We’ve spoken with marketing managers who waited days—sometimes weeks—for basic support requests to be acknowledged. When answers did come, they often looked like copy-pasted help center articles instead of real solutions.
If you’re stuck in endless troubleshooting threads instead of improving your brand, the vendor isn’t doing their job.
Great DAM support should feel like a partnership, not a ticketing queue.
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The Platform Isn’t Evolving for Your Needs
Not all growth is good growth. A platform should grow with your team, helping you unlock new value. However, sometimes DAM is bundled alongside Martech software, and the evolution is driven by the bundle’s needs, not your team’s.
If your “updates” feel like high-pressure sales pitches or add features you’ll never use, you’re not alone. Many legacy platforms have prioritized expanding complex enterprise features over customer experience—features that most small or midsize teams will never use.
You deserve a platform that grows with you—without dragging you into tool overload.
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Your Team and Partners Aren’t Using It
Adoption is the ultimate test. If your team is still sharing files in Google Drive, searching through email threads for the latest logo, or saving assets to their desktops, it’s a sign the DAM doesn’t work for them. If retailers and resellers can’t find your materials and create their own, they’ll find a workaround.
One marketing team we spoke to had an expensive DAM loaded with features—yet only 10% of their staff used it. It was slow, confusing, and more trouble than it was worth.
A DAM should make your team’s life easier, not harder.
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It’s Just Not the Right Fit
Sometimes it’s not about what’s broken—it’s about what’s unnecessary.
You might not need a massive platform with hundreds of toggles. You might need something leaner. Faster. Easier to adopt.
That’s where Collage shines—streamlining DAM into the essentials:
- Simple internal & external sharing
- Reliable version control
- Branded portals
- Fast, friendly support
If your needs are critical but straightforward, don’t settle for a system built for someone else.
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You’re Under Pressure to Cut Costs
Budgets are tightening everywhere, and bloated software subscriptions are an easy place to trim.
Enterprise DAM often come with steep fees, hidden user limits, and add-ons you don’t need. If most of those features go unused, what are you really paying for?
Collage delivers everything creative teams and agencies need to grow their brands—without the enterprise markup.
Don’t let your DAM be the line item that drains your budget.
Thinking About a Switch?
If you’re nodding along to any of these, it might be time to reassess your current setup.
Collage makes switching painless, with migration support for teams moving from platforms such as Brandfolder, so you can get up and running fast.
In a few weeks, you could have a DAM your team actually uses—one that supports your goals, not just your storage. Book a demo today